KM2020: From Disruption to Innovation

Now in its 25th year, APQC’s Annual Knowledge Management Conference continues to be the place to be for networking and sharing innovative ideas with the best and brightest minds in KM.

As the leading and longest running knowledge management conference, we understand that attendees need LESS theory and MORE strategy and execution. We are dedicated to helping you deliver results through rich session topics and dynamic networking. There is no better place for KM professional development.

Today’s knowledge management programs are coping with a lot of forces beyond their control—transformative new technologies, mergers and acquisitions, reorganizations, and big changes to the overarching strategy. The KM leaders who will succeed in this chaos are those who can think creatively, shift nimbly with the business, and turn potential threats into opportunities. At APQC’s 2020 KM Conference, we will explore how current changes can help you tackle new problems, develop new solutions, and solidify KM’s role in and value to the organization.

Find Your KM Tribe

It is great to be with my KM tribe! I come away feeling really invigorated.

- Doug Kalish, Executive Director, Knowledge Management, Grant Thornton LLP

Schedule

*Schedule is subject to change.

Monday, April 27 Pre-Conference Workshops

Duration

7:30 - 8:00 AM
Registration and Continental Breakfast
30 minutes
8:00 AM - 12:00 PM
AM Workshop 1
4 hours
8:00 AM - 12:00 PM
AM Workshop 2
4 hours
12:00 - 1:00 PM
Lunch
1 hour
1:00 - 5:00 PM
PM Workshop 1
4 hours
1:00 - 5:00 PM
PM Workshop 2
4 hours

Tuesday, April 28 Pre-Conference Workshops

Duration

7:30 - 8:00 AM
Registration and Continental Breakfast
30 minutes
8:00 AM - 5:00 PM
Full Day Workshop 1
8 hours
8:00 AM - 5:00 PM
Full Day Workshop 2
8 hours
8:00 AM - 5:00 PM
Full Day Workshop 3
8 hours
8:00 AM - 12:00 PM
AM Workshop 1
4 hours
8:00 AM - 12:00 PM
AM Workshop 2
4 hours
12:00 - 1:00 PM
Lunch
1 hour
1:00 - 5:00 PM
PM Workshop 1
4 hours
1:00 - 5:00 PM
PM Workshop 2
4 hours

Wednesday, April 29 Pre-Conference Workshops and Conference Opening

Duration

7:30 - 8:00 AM
Registration and Continental Breakfast
30 minutes
8:00 - 3:45 PM
Full Day Workshop 1
7 hours and 45 minutes
8:00 AM - 3:45 PM
Full Day Workshop 2
7 hours and 45 minutes
8:00 - 3:45 PM
Full Day Workshop 3
7 hours and 45 minutes
8:00 AM - 12:00 PM
AM Workshop 1
4 hours
8:00 AM - 12:00 PM
AM Workshop 2
4 hours
12:00 - 1:00 PM
Lunch
1 hour
4:30 - 6:15 PM
Conference Day 1 Opening and Keynote Session with Lance Weiler
1 hour and 45 minutes
6:15 - 7:15 PM
Conference Kickoff Reception
1 hour

Thursday, April 30 Conference

Duration

7:00 - 8:00 AM
Registration and Continental Breakfast
1 hour
8:00 - 9:00 AM
Conference Day 2 Opening and Keynote Session with Cindy Hubert
1 hour
9:20 - 10:20 AM
TechnipFMC HideView Conference Tracks
1 hour
9:20 - 10:20 AM
Sinequa HideView Conference Tracks
1 hour
9:20 - 10:20 AM
Prudential HideView Conference Tracks
1 hour
9:20 - 10:20 AM
Toyota Motors North America HideView Conference Tracks
1 hour
10:50 - 11:50 AM
U.S. Army Corps of Engineers HideView Conference Tracks
1 hour
10:50 - 11:50 AM
Cognizant Technology Solutions HideView Conference Tracks
1 hour
10:50 - 11:50 AM
Bristol-Myers Squibb HideView Conference Tracks
1 hour
10:50 - 11:50 AM
Ruckus Networks, an ARRIS Company and Coveo HideView Conference Tracks
1 hours
10:50 AM - 12:10 PM
Think Tanks
1 hour and 10 minutes
11:50 - 1:15 PM
Networking Lunch and Chairman Chat
1 hour and 25 minutes
1:25 - 2:10 PM
REI Systems supporting NASA HideView Conference Tracks
45 minutes
1:25 - 2:10 PM
APQC HideView Conference Tracks
45 minutes
1:25 - 2:10 PM
U.S. Pharmacopeia HideView Conference Tracks
45 minutes
1:25 - 2:10 PM
Schlumberger HideView Conference Tracks
45 minutes
2:25 - 3:55 PM
U.S. Department of State HideView Conference Tracks
1 hour and 30 minutes
2:25 - 3:55 PM
NASWA HideView Conference Tracks
1 hour and 30 minutes
2:25 - 3:55 PM
APQC and the 2020 Excellence in Knowledge Management Award Recipients HideView Conference Tracks
1 hour and 30 minutes
2:25 - 3:55 PM
World Vision and Medical Teams International HideView Conference Tracks
1 hour and 30 minutes
2:25 - 3:55 PM
FHI 360 HideView Conference Tracks
1 hour and 30 minutes
2:25 - 3:55 PM
Think Tanks
1 hour and 30 minutes
4:20 - 5:30 PM
General Session and Day 2 Closing
1 hour and 10 minutes
5:30 - 7:00 PM
Networking Reception
1 hour and 30 minutes

Friday, May 1 Conference

Duration

7:00 - 8:00 AM
Continental Breakfast
1 hour
8:00 - 9:15 AM
Conference Day 3 Opening and Keynote Session with Dan Kraemer
1 hour and 15 minutes
9:30 - 10:30 AM
Amgen HideView Conference Tracks
1 hour
9:30 - 10:30 AM
Mercer HideView Conference Tracks
1 hour
9:30 - 10:30 AM
Swagelok Company HideView Conference Tracks
1 hour
9:30 - 10:30 AM
Microsoft HideView Conference Tracks
1 hour
9:30 - 10:30 AM
To Be Announced
1 hour
9:30 - 10:30 AM
Think Tanks
1 hour
10:45 AM - 12:15 PM
Closing General Session
1 hour and 20 minutes
12:15 PM
Boxed Lunch To Go or Stay
1:15 - 2:30 PM
Conference Takeaway Exchange (Optional)

Pricing

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Conference Pass

APQC Members

Nonmembers

Super Early Bird*
(Through December 13)

$1295
$1495

Early Bird*
(Through March 16)

$1495
$1695

Regular Price
(After March 16)

$1695
$1895
*Payment for this promotional rate is due before the rate expires, as noted above.

Workshop Pricing

APQC Members

Nonmembers

Half-Day Workshops (both morning and afternoon workshops includes lunch

$425
$525

Full Day (all day workshops include lunch)

 

$750
$950
Workshop rates are not discounted. Workshops are priced individually, separate from conference fees.

Post Conference Recordings

With so many sessions to choose from, how can you pick just a few? Now you don't have to. Post conference recordings allows conference registrants to “attend” all of the breakout sessions we have permission to record. You can view them in their entirety online at your leisure following the conference. The presentations will be available approximately two weeks following the close of the conference. This access can only be purchased by conference attendees for an additional cost - see pricing below.

Conference Videos

APQC Members

Nonmembers

Price

$150
$175

This was a great opportunity to network with individuals from other organizations. Good mix of companies and industries. The keynotes were excellent and provided lots of value. APQC did a very nice job of balancing full group activities with breakout sessions.

Promotions

Government Attendee Promotion

  • Receive $200 off the conference pricing
  • Enter the promotion code GOVRATE on the second page of online registration when prompted.

Please note: Government promotion code applies to conference fees ONLY.

Group Discounts

3-6 participants from the same organization

  • $200 off of each conference registration fee
  • Workshops not discounted

7+ participants from the same organization

  • $250 off of each conference registration fee
  • Workshops not discounted
? Enter the discount code at the end of online registration, right before payment.
? Groups must consist of employees of the same organization to receive the discount rate.
? Group discount is offered for the number of KNOWN registrants at the time of registration.
? Complimentary registrations do not qualify as counting towards the group registration discount.
? No additional discounts are offered.

Additional Information

Cancellation & Refund Policy

All cancellations must be submitted to APQC in writing by email, fax, or mail.

  • A $100 fee will be assessed regardless of the date of cancellation.
  • Requests received more than 30 business days prior to the event receive a full refund less the processing fee.
  • Requests received two business weeks to 30 business days prior to the event receive a 50 percent refund.
  • Requests received one to two business weeks prior to the event receive a 25 percent refund.
  • No refund or credit will be issued for cancellations received six business days or less prior to the event.
  • Someone may be substituted to attend in your place at any time with no charge.

Modification of Event. The published schedule and description of the event are for informational purposes only.  APQC may, in its sole discretion, modify the event by, among other things, substituting speakers, adjusting the schedule or timing of programs, canceling certain parts, or otherwise adjusting the event as it deems fit. 

Cancellation of Event by APQC. APQC may, in its sole discretion, cancel the event, in which case you will receive a full refund of any registration fees paid to APQC.  However, APQC shall not be liable for any incidental or consequential loss incurred as a result of an event cancellation, including without limitation, nonrefundable charges for meals, transportation and lodging.  Participant assumes all risk of loss resulting from a cancellation regardless of the cause.

Force Majeure. Attendance at the event is subject to acts of God, governmental authority, disaster, or other emergencies, any of which may make it illegal or impossible for APQC and/or its suppliers to host all or portions of the event.  In case of force majeure, APQC shall have no obligation or liability to Participant.

Assistance

If you need assistance, please feel free to call 1 (800) 776-9676 or +1 (713) 685-4732 or email confregistration@apqc.org.

ADA
APQC offers equal opportunity education and training programs to all interested people. APQC will accommodate disabled individuals in compliance with the Americans with Disabilities Act (ADA). Please check the ADA box on the registration form if you require ADA-related accommodation. Expenses and costs may be tax deductible as per law.

Attire and Transportation

Attire
The suggested dress for this event is business casual. Temperatures in Houston will likely be as warm as 85 degrees or as cool as 60 degrees Fahrenheit.

Traveling to The Westin Houston, Memorial City

  • The Westin Hotel may be reached by the transportation of your choice, including taxi, Airport Express, Uber, or Lyft. 
  • We also have a group rate with Super Shuttle. Visit their website to learn more, and use the discount code LMDS9 to receive our group rate.
  • Houston Hobby Airport (HOU) is 23 miles and 30-45 minutes away.
  • George Bush Intercontinental Airport (IAH) is 25 miles and 35-45 minutes away.
  • If you are traveling by car, please see driving directions, from the airport or any other location.

Transportation at the Hotel

  • The hotel offers a complimentary shuttle to transport guests within a three-mile radius of the hotel to shopping, entertainment, and dining establishments.
    • The complimentary hotel shuttle runs daily from 7:00 a.m. to 10:00 p.m. Rides are available on a first-come, first-served basis.
  • The hotel also offers an on-site Hertz Rental Car desk on the second floor.
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Location

Westin Houston, Memorial City

All conference and pre-conference workshops will take place at The Westin Houston, Memorial City. The Westin Hotel is within walking distance to shopping, dining, and countless other things to do, and you’ll be staying in the center of it all!

Hotel Reservations
APQC has reserved a block of rooms for conference participants. Book by April 2, 2020 to receive the standard rate of $199 +tax per night ($131 +tax per night for government). To secure a room online:

Contact the hotel by phone: 1 888 236 2427 or +1 281-501-4300

You may also click here for a list of additional hotels in the area.

Airports

  • George Bush Intercontinental Airport - 28 miles, allow 45 - 90 minutes depending on traffic (View map)
  • Hobby Airport - 17 miles, allow 35 - 90 minutes depending on traffic (View map)

Explore Houston

Looking for more to do while you are in Houston? Connected to the Memorial City Mall, The Westin Houston, Memorial City is the perfect place to relax. The Memorial City Mall features over 150 shops, an NHL-sized ice skating arena, and over 30 different dining options. Along with great shopping, museums, great dining options, and sports facilities are all within reach! Go ahead and explore the many things to do in Houston. Visit www.visithoustontexas.com to get restaurant suggestions and learn about all Houston has to offer.